Not sure how to submit your return request? You are at the right page!
Here's 2 simple steps:
1. Please use the format below or download our return form below.
2. Write to our Customer Care at firstname.lastname@example.org with the attached document.
Now that you have successfully submitted the return form, what’s next?
Our Customer Care Professional will be in touch with you within 1-2 working days to coordinate the date and time. Do take note that returns without authorization will not be accepted. This is including returns mailed to our corporate office directly.
*Please be reminded that a return request can only be initiated once you have successfully received the product(s).
Find out if you are eligible for returns by referring to our Return Policy.